Disclaimer
Last Updated: July 2026 | Effective Date: July 2026
The information on this website, umrahlovers.com, is provided by UmrahLovers in good faith for the benefit of Bangladeshi Muslim pilgrims planning Umrah and Hajj travel. By using this website, you accept the terms of this Disclaimer.
1. Accuracy of Information on This Website
UmrahLovers makes every reasonable effort to ensure that all information published on umrahlovers.com, including package prices, hotel names and distances, visa requirements, travel dates, and practical guidance, is accurate and up to date at the time of publication.
However, Umrah and Hajj travel involves information that changes regularly. Saudi Arabian government regulations, visa rules, hotel availability, and airline schedules are subject to change without notice and are outside UmrahLovers’ control. Information on this website may not reflect the most current position at the time you read it.
All package prices shown on this website are indicative starting prices. Your confirmed price is provided in a written quote from UmrahLovers before any payment is made. Never make a booking or payment based solely on website prices without receiving a written confirmation.
Always verify before booking
Before booking any Umrah package, contact UmrahLovers directly at +880 1901-468557 or book@umrahlovers.com to confirm current pricing, hotel availability, visa requirements, and travel dates. Information verified in one month may have changed by the next.
2. Visa Approvals and Travel Decisions
UmrahLovers processes Saudi Umrah visa applications on behalf of Bangladeshi pilgrims through our licensed operator channel as a registered HAAB member. We submit applications accurately based on the documents you provide and follow current Saudi Embassy requirements.
The decision to approve or reject a visa application rests entirely with the Kingdom of Saudi Arabia’s Ministry of Foreign Affairs and the Saudi Embassy in Dhaka. UmrahLovers has no influence over visa approval decisions and cannot guarantee that any visa application will be approved.
UmrahLovers also cannot guarantee entry into Saudi Arabia, access to Masjid al-Haram, or completion of Umrah rituals. Saudi authorities may restrict access to the Haram or specific areas within it at any time. These decisions are made by the Saudi government and are outside our control.
Visa season suspension
Saudi Arabia suspends Umrah visa issuance each year during the Hajj season. This is an annual government decision. UmrahLovers will always advise you of current visa availability before accepting a booking, but cannot be held responsible for changes to the visa suspension window announced after your booking is confirmed.
3. Hotels, Distances, and Flights
3.1 Hotel names and distances
Hotel names listed on this website, for example Emaar Al Andalus, Emaar Al Sultan, Al Shohada Hotel, or Makkah Hotel, reflect properties used by UmrahLovers at the time of publication. Hotel availability, management, and ownership in Makkah and Madinah can change. Where UmrahLovers lists a hotel as ‘or similar,’ we will confirm the exact hotel in your written booking.
Distances from Masjid al-Haram in Makkah and from Masjid an-Nabawi in Madinah are approximate measurements based on walking routes from the hotel to the nearest Haram entrance. They are provided to help pilgrims make informed decisions about hotel tier and are not exact guaranteed distances. Actual walking distances may vary slightly depending on which entrance you use and construction changes in the Haram precincts.
3.2 Flights
Flight information including airline names, departure times, and routing reflects arrangements available at the time of booking. Airlines may change schedules, routes, or aircraft at their discretion. UmrahLovers is not responsible for flight delays, cancellations, or changes made by airlines after your ticket has been issued.
4. Islamic and Religious Content
UmrahLovers publishes Islamic guidance on this website to help Bangladeshi pilgrims understand and prepare for the spiritual journey of Umrah and Hajj. This includes information about Umrah rituals, duas, the significance of sacred sites, and practical guidance related to Islamic practice during pilgrimage.
This content is written with care and reviewed by our founder Md. Nasir Uddin Rejon, who has personally performed Umrah and has 15+ years of experience in religious travel. However, UmrahLovers is a travel agency, not an Islamic jurisprudence authority.
The Islamic guidance on this website does not constitute a fatwa and should not be treated as a religious ruling. For specific Islamic rulings on Umrah conduct, Ihram conditions, permitted and prohibited acts, or any matter of fiqh, consult a qualified Islamic scholar or your local imam.
Scholarly debate on specific rulings
Where Islamic scholars hold different opinions on a matter, for example mahram requirements for women traveling for Umrah, UmrahLovers presents the current Saudi government regulations and acknowledges the scholarly discussion without taking sides. For a ruling specific to your situation, consult your trusted imam.
5. Prices and Availability
All prices shown on umrahlovers.com are in Bangladeshi Taka (BDT) and are per person based on quad sharing unless otherwise stated. Prices are starting prices valid at the time of publication and are subject to change based on:
- Hotel room availability and seasonal demand, particularly during Ramadan
- Airline fare changes and fuel surcharge adjustments
- Changes in Saudi government visa or service fees
- Exchange rate fluctuations where USD-denominated hotel or airline costs are involved
- The number of travelers and room type selected
USD equivalent prices shown on this website use an indicative exchange rate and are for reference only. All bookings are priced and confirmed in BDT. Your confirmed price is fixed in the written booking confirmation issued by UmrahLovers before any payment is made.
6. Third Party Websites, Apps, and Platforms
This website contains references and links to external platforms including the Saudi Nusuk platform, the Saudi Visa Bio app, Biman Bangladesh Airlines, Saudia Airlines, and hotel websites. These links are provided for convenience and information.
UmrahLovers does not operate, endorse, or control these external platforms. We are not responsible for the content, accuracy, availability, or privacy practices of any third party website or application. Use of any external platform is at your own risk and subject to that platform’s own terms and privacy policy.
In particular: the Nusuk platform and Saudi Visa Bio app are operated by Saudi Arabian government entities. UmrahLovers guides pilgrims in using these platforms as part of our pre-departure briefing but is not responsible for technical failures, data errors, or policy changes on these platforms.
7. Google Reviews and Third Party Endorsements
UmrahLovers holds a verified 5.0 Google rating confirmed as Top Rated Service 2026 by Trustindex. This rating reflects reviews submitted by real pilgrims who have used our services and is independently verified by Trustindex, not self-issued.
Individual Google reviews quoted or referenced on this website were written by real pilgrims and are reproduced with their public availability as the basis. UmrahLovers does not pay for, incentivise, or otherwise influence Google reviews. The overall rating reflects the aggregate of all reviews submitted to our Google Business Profile.
Ratings and review counts may have changed since any page on this website was last updated. The current rating is visible at any time on our Google Business Profile.
8. Limitation of Liability
UmrahLovers provides information on this website to help Bangladeshi Muslims plan their pilgrimage. While we take every reasonable step to ensure accuracy, we exclude all liability for:
- Losses arising from reliance on information that was accurate when published but has since changed
- Visa rejections by the Saudi Embassy regardless of the reason
- Flight disruptions, delays, or cancellations caused by airlines
- Hotel quality issues not caused by UmrahLovers’ direct negligence
- Losses caused by force majeure events including Saudi government decisions, natural disasters, or pandemic restrictions
- Technical issues on third party platforms including the Nusuk app, Saudi Visa Bio app, or airline booking systems
- Personal injury, illness, or loss of property during the pilgrimage journey
- Spiritual or devotional outcomes of the Umrah or Hajj journey
Nothing in this Disclaimer excludes or limits our liability for death or personal injury caused by our direct negligence, fraud, or any other liability that cannot be excluded under Bangladesh law.
9. No Professional Legal, Medical, or Financial Advice
Nothing on this website constitutes professional legal, medical, or financial advice. In particular:
- Information about Saudi visa requirements is general guidance only. For your specific situation, consult the Saudi Embassy in Dhaka or a licensed immigration adviser.
- Health and vaccination information is general guidance for pilgrims. Consult your doctor before traveling, particularly if you have an existing medical condition, are elderly, pregnant, or traveling with young children.
- Information about travel insurance is for general awareness only. Consult an insurance provider for a policy suited to your specific circumstances.
- Islamic guidance on this website is for general information. Consult a qualified Islamic scholar or imam for rulings specific to your situation.
10. Changes to This Disclaimer
UmrahLovers may update this Disclaimer from time to time to reflect changes in our services, applicable law, or the information we publish. Updated versions will be posted on this page with a revised ‘Last Updated’ date. Continued use of this website after any update constitutes your acceptance of the revised Disclaimer.
11. Contact Us
If you have any questions about this Disclaimer or about the accuracy of any information on this website, contact us using the details below.
| Contact Method | Detail |
| Phone / WhatsApp | +880 1901-468557 |
| book@umrahlovers.com | |
| Dhaka office | House-150, 2nd Floor, Block-E, Syed Enamul Haque Road-10, Banani, Dhaka-1213, Bangladesh |
